Since 1999.  INSTANT eGift vouchers valid for 3 years with unlimited FREE exchanges
Basket
Coronavirus (COVID-19)

Coronavirus (COVID-19)

What we’re doing to help

Here at Golden Moments, we understand the uncertainty of the current situation surrounding the Coronavirus outbreak and how this may cause worry or confusion with regards to gift experiences. We would like to reassure all customers that Golden Moments are working alongside Government recommendations as well as our supplier’s own policies to ensure customer health comes first and inconvenience is kept to a minimum. Below you can find what we’re doing throughout this situation. Please note this policy may be updated as things progress.

 

Customers who have already booked an experience

Your experience provider should contact you directly if they are cancelling an experience you have already booked. Most will be happy to rearrange or delay another booking and for the most part this is free of charge. Unfortunately if you have already booked your experience, Golden Moments are regrettably unable to offer any form of refund or exchange.
 

Customers who have a voucher

Gift vouchers are typically valid for 15 months in the UK, so you may have plenty of time to use it. Just remember you need to book and take your experience before it expires. If you wish to extend your voucher you can do so by contacting us. Currently we’re offering free voucher extensions for up to three months. If you have a voucher but haven’t booked and don’t wish to participate in a particular experience, you can exchange your voucher for credit to use towards any other experience on our website, free of charge. Simply contact us and we’ll happily arrange that for you.
 

Customers who wish to purchase

All our vouchers are valid for 15 months in the UK, meaning if you plan on giving an experience as a gift, the recipient will have plenty of time to use it, right into next year. All our vouchers can be extended for free, so even if 15 months isn’t long enough, it doesn’t have to go to waste. This makes our gift vouchers an ideal gift to give to those you might not be able to physically see in person as you can simply send to them digitally, plus it gives the recipient something to look forward to once things get back to normal.
 
Please note: USB vouchers and physical vouchers will be unavailable until further notice. Digital vouchers will continue to be delivered instantly via email however.
 
 

Customers who have booked luxury train journeys

We are in contact with luxury train operators daily to ensure customers are aware whether or not a journey has been cancelled. Currently all journeys apart from those aboard the Belmond Venice-Simplon-Orient-Express headed to Venice or Verona are still on schedule. If you wish to delay your journey to a later date, this can be arranged and usually free of charge. If you wish to change to a different journey, including a different type of journey later in the year, this is also possible subject to a fee if the journey you change to is of greater value.
 
If a journey is cancelled, we will endeavour to contact you as soon as possible so as to cause as little inconvenience as possible.
 

All luxury train cancellations are subject to their own terms and conditions...

What this means is some operators may keep some or all of your payment depending on how close to the departure date you are cancelling. Be sure to check your terms and conditions or contact us if you would like to clarify whether or not you would lose any of your booking fee if you cancel. 
 

Customers who would like to book a luxury train journey

Nearly all journeys are still on schedule as planned and with journeys available as far as next year, there is still an opportunity to experience one of the world’s most luxury trains on a truly memorable journey. For complete peace of mind, we are happy to take a small deposit in order to reserve your seat on any journey.
 

For further questions

As always, we are available to talk to should you have any questions or concerns. As you can imagine, things are much busier than normal, so the best way to get hold of us is via Live Chat on our website or sending us an email through our contact page. We aim to answer all Live Chats within a couple of minutes and emails the next working day.
 

 

Experience Days for Men Experience gift choice voucher with specially selected experiences just for men. A perfect gift for any occasion. x134 - St Martin-in-the-fields Church, London, Shakespeare's Globe, Alexandra Place, London, Hainault Park, London, Battersea Park, London, Clumber Park, Nottingham, Birmingham, Weston Park, Telworth, Teeside, Tatton Park, Newhailes Estate, Edinburgh, Bray Lake, Windsor, Essex, Gloucestershire, Greater Manchester, Kent, Merseyside, Newport, North Yorkshire, Oxfordshire, Perthshire, Powys, Renfrewshire, Renfrewshire, Stirlingshire, Surrey, Tyne and Wear, Warwickshire , West Lothian, West Midlands, Wiltshire, Old Trafford, Manchester United, Sheffield, Manchester, Oxfordshire, London, Surrey, Sussex, Sussex, Shenington - Oxfordshire, Bedfordshire, Chingford, London, London City North, Greater London, West Sussex, Twickenham, Twickenham, London, All Racecourses, York Racecourse, Down Royal Racecourse, Worcester Racecourse, Wolverhampton Racecourse, Wincanton Racecourse, Uttoxeter Racecourse, Windsor Racecourse, Wetherby Racecourse, Warwick Racecourse, Towcester Racecourse, Southwell Racecourse, Stratford-on-Avon Racecourse, Thirsk Racecourse, Taunton Racecourse, Sandown Park Racecourse, Sedgefield Racecourse, Redcar Racecourse, Salisbury Racecourse, Ripon Racecourse, Plumpton Racecourse, Pontefract Racecourse, Perth Racecourse, Nottingham Racecourse, Newmarket Racecourse, Newton Abbot Racecourse, Newbury Racecourse, Newcastle Racecourse, Musselburgh Racecourse, Ludlow Racecourse, Market Rasen Racecourse, Lingfield Park Racecourse, Kelso Racecourse, Kempton Park Racecourse, Leicester Racecourse, Huntingdon Racecourse, Hexham Racecourse, Haydock Park Racecourse, Great Yarmouth Racecourse, Hamilton Park Racecourse, Fontwell Park Racecourse, Goodwood Racecourse, Ffos Las Racecourse, Exeter Racecourse, Doncaster Racecourse, Fakenham Racecourse, Epsom Downs Racecourse, Chester Racecourse, Chepstow Racecourse, Cheltenham Racecourse, Chelmsford City Racecourse, Cartmel Racecourse, Catterick Racecourse, Carlisle Racecourse, Brighton Racecourse, Beverley Racecourse, Bath Racecourse, Ayr Racecourse, Bangor-on-Dee Racecourse, Hereford Racecourse, Aintree Racecourse, Ascot Racecourse, Mote Park, Maidstone, Holmbush Paintball, Horsham, UK Wide, Grafham Water, Cambridgeshire, Ripley Castle, Ripley, UK wide, Wrexham , Swansea, Pencaitland, Ferrybridge , Cotswolds, Durham, Honiton, Bristol, Romsey, Aldermaston, UK Wide, East Riding of Yorkshire, East Lothian, Durham, Derbyshire, Cornwall, Berkshire £49.00
Experience Days for Women Experience gift choice voucher with specially selected experiences just for her. A perfect gift for any occasion. x113 - Southend, Hornchurch , Tewkesbury, Manchester, Havant , Southampton , Watford, Chislehurst, Herne Bay, Maidstone , Farringdon, Liverpool, Caerphilly, Norwich , Nottingham , Paisley, White Post Lane, Alexandra Place, London, Hainault Park, London, Battersea Park, London, Clumber Park, Nottingham, Birmingham, Weston Park, Telworth, Teeside, Tatton Park, Newhailes Estate, Edinburgh, Bray Lake, Windsor, London, London, Manchester, Birmingham, Harrogate , Stratford-upon-Avon, Brighton , Exeter , Tunbridge Wells, Norwich , Edinburgh , Newcastle upon Tyne, Barnsley, Rotherham , Essex, Gloucestershire, Greater Manchester, Kent, Merseyside, Newport, North Yorkshire, Oxfordshire, Perthshire, Powys, Renfrewshire, Renfrewshire, Stirlingshire, Surrey, Tyne and Wear, Warwickshire , West Lothian, West Midlands, Wiltshire, East Sussex, Richmond , Sheffield, Newborn, Newcastle upon Tyne, Leamington Spa , Portsmouth, Hampshire, London, London, London City North, Greater London, West Sussex, London, London, Bedfordshire, London Victoria, Coventry, Copthorne, Leeds, Bath, Mote Park, Maidstone, Holmbush Paintball, Horsham, Stroke-on-Trent, Grafham Water, Cambridgeshire, Ripley Castle, Ripley, UK wide, Horsham , Godalming , Dorking , Kirkwall, Cranleigh , Reading , Southampton , Newport , Goodwick , Gorseinon, Linlithgow , Douglas, Chelmsford , Edinburgh , Brighton, Torquay, Darlington, Skerries, Wrexham , Ely, Maidenhead, Bath , Bristol, East Riding of Yorkshire, East Lothian, Durham, Derbyshire, Cornwall, Berkshire £49.00
Experience Days for Him Refined selection of experiences suitable for him x84 - Richmond, London, Tatton Park, Manchester, Windsor Bray, Middlesbrough, UK, UK, UK, UK, UK, UK, UK, UK, UK, UK, UK, Elstree Aerodrome,, Rockingham Raceway, Cardiff, Manchester, Gloucester, Midlands, Shoreham, Wiltshire, West Midlands, West Lothian, Warwickshire , Tyne and Wear, Surrey, Stirlingshire, Renfrewshire, Renfrewshire, Powys, Perthshire, Oxfordshire, North Yorkshire, Newport, Merseyside, Kent, Greater Manchester, Gloucestershire, Essex, East Riding of Yorkshire, East Lothian, Durham, Derbyshire, Cornwall, Berkshire, Ayrshire, Northampton - Northamptonshire, London, Sheffield, 10 Locations UK Wide, Dorset, Riseley, Bedfordshire, London, Birmingham, East Sussex, Southampton, Shenington - Oxfordshire, Several UK Locations, Chingford, Manchester, UK, London, Sussex, Aldershot Raceway, Northampton International Raceway, Donington Race Circuit, Birmingham Wheels Park, Shenington - Oxfordshire, UK, UK, UK, UK, Wrexham , Swansea, Pencaitland , Ferrybridge, Cotswolds, Durham, Honiton, Bristol, Romsey, Aldermaston £99.00
Experience Days for Her Experience gift choice voucher with specially selected experiences just for her. A perfect gift for any occasion. x76 - Tatton Park, Manchester, Windsor Bray, UK, UK, UK, UK, UK, UK, UK, UK, UK, UK, UK, London, Manchester, Stratford-upon-Avon, Birmingham, Brighton , Harrogate , Tunbridge Wells, Wiltshire, West Midlands, West Lothian, Warwickshire , Tyne and Wear, Surrey, Stirlingshire, Renfrewshire, Renfrewshire, Powys, Perthshire, Oxfordshire, North Yorkshire, Newport, Merseyside, Kent, Greater Manchester, Gloucestershire, Essex, East Riding of Yorkshire, East Lothian, Durham, Derbyshire, Cornwall, Berkshire, Ayrshire, London, Exeter , London, UK, London, Several UK Locations, Bedfordshire, London, South East London, Sussex, UK, UK, UK, Norwich , Newcastle upon Tyne, Edinburgh , Bath, Dorking , Horsham , Godalming , Kirkwall, Cranleigh , Southampton , Reading , Goodwick , Newport , Linlithgow , Gorseinon, Douglas, London £99.00
Flight Voucher Gift Soar across the vast blue sky! x39 - Cardiff, Manchester, Gloucester, Midlands, Shoreham, Wiltshire, West Midlands, West Lothian, Warwickshire , Tyne and Wear, Surrey, Stirlingshire, Renfrewshire, Renfrewshire, Powys, Perthshire, Oxfordshire, North Yorkshire, Newport, Merseyside, Kent, Greater Manchester, Gloucestershire, Essex, East Riding of Yorkshire, East Lothian, Durham, Derbyshire, Cornwall, Berkshire, Ayrshire, Upminster, Essex, Merseyside - Lancashire, Northampton - Northamptonshire, Salisbury - Wiltshire, Bidford, Warwickshire, Shenington - Oxfordshire, Several UK Locations, Felton - Northumberland £99.00
Driving Experience Voucher Reach incredible speeds in high powered cars! x19 - Rockingham Raceway, Goodwood Circuit, Sussex, Stafford, Staffordshire in the North East, Stafford Driving Centre, 3 miles from Junction 14 on the M6., Stafford Driving Centre, 3 miles from Junction 14 on the M6., Stafford, United Kingdom, Anglesey Race Circuit : Anglesey, North Wales., Anglesey Race Circuit : Anglesey, North Wales., Stafford Driving Centre, 3 miles from Junction 14 on the M6., Stafford Driving Centre, 3 miles from Junction 14 on the M6., Anglesey Race Circuit : Anglesey, North Wales., Stafford Driving Centre, 3 miles from Junction 14 on the M6., Stafford Driving Centre, 3 miles from Junction 14 on the M6., Anglesey Race Circuit : Anglesey, North Wales., Stafford Driving Centre, 3 miles from Junction 14 on the M6., Aldershot Raceway, Northampton International Raceway, Donington Race Circuit, Birmingham Wheels Park £99.00
Zoos and Theme Park Gift Box for Kids Choice of Zoos and Theme Parks x8 - London, Blackpool, ZSL Whipsnade Zoo, Zooalogical Society London, London Zoo, Drayton Manor Theme Park, Thorpe Park, Chessington World of Adventures Resort, Lego Land Windsor £35.00
Frequently asked questions
Here you can find help on things like exchanging and upgrading your vouchers, delivery times, bringing spectators, corporate sales and much more. View all of our FAQs here
Question:I would like to discuss a corporate opportunity
Question:Can I bring a spectator to my experience?
Question:How can I contact you?
Question:Where are my nearest experiences?
Reviews
Belmond British Pullman Luxury Train Gift Voucher Hi Marc
Just to say it has been a wonderful day. Nothing to fault from the first contact with you right up to getting off tonight. All the staff were an absolute credit to the company. We will certainly be back in 2018.
Thank you :) Gillian
Trusted by
See our customers
Join us
Personalised Gifts & Presents Driving Experiences Adventurous Experiences Birthday Present Ideas Gift Vouchers for the Orient Express Flying Experiences Gifts for Him Gifts for Her Special Occasions Experience Gift Vouchers Luxury Train Trips Our best selling gift experiences Northern Belle Day Trips Luxury Train Journeys on the British Pullman Day Out Pamper & Spa Days - Gifts & Experiences from £12 Best European Short Breaks Wine Tasting and Cuisine Movie Car Experiences Gift Ideas for Autumn European City Cards Christmas Gift Ideas [Ultimate Xmas Guide] January Sale Gift Ideas for Mother's Day Gift Ideas for Valentine's Day 2020

Established 1999

Since 1999, the team of Golden Moments Experience Hunters have been searching UK, Europe and beyond for amazing gift experiences and activities. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too! Start a Live Chat now, we're always happy to help.

Luxury Trains

Fighter Jet Experiences

Legal

Gift Experience E-Vouchers

Supplier Partners Join Our Newsletter Terms And Conditions Our Privacy Policy Careers Sitemap
Making dreams come true the world over
©1999 - 2020 Golden Moments International Ltd (No copyright is claimed or asserted in any image)
Live Help
Hi I'm Emma
Do you need any help with this gift idea, Coronavirus (COVID-19) ?..