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Frequently Asked Questions

Is the picture shown on the product or my voucher the car/plane/etc I will use on my experience?

The pictures and images used in our website and printed materials are for illustration indication only, as the machines, vehicles, craft, animals and setting at each venue do vary and may not reflect a true likeness. Where possible, we try to use images from each of our experience locations.

Frequently asked questions

Here you can find help on things like exchanging and upgrading your vouchers, delivery times, bringing spectators, corporate sales and much more. View all of our FAQs here

Question:I would like to discuss a corporate opportunity

Question:Can I bring a spectator to my experience?

Question:How can I contact you?

Question:Where are my nearest experiences?

Reviews

Belmond British Pullman Luxury Steam Train Day Trip Hi Marc
Just to say it has been a wonderful day. Nothing to fault from the first contact with you right up to getting off tonight. All the staff were an absolute credit to the company. We will certainly be back in 2018.
Thank you :) Gillian

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Ideas for Christmas Gifts Northern Belle Day Trips Luxury Train Journeys on the British Pullman Gift Vouchers for the Orient Express Pamper & Spa Days - Gifts & Experiences from £12 Driving Experiences Day Out Adventurous Experiences Best European Short Breaks Wine Tasting and Cuisine Flying Experiences Personalised Gifts & Presents Gifts for Him Gifts for Her Special Occasions Luxury Train Trips

Find unique gift ideas for Birthdays and other special occasions at Golden Moments, choose a flexible open-dated gift experience voucher where the recipient makes their own choice. Golden Moments are collectively known as the Experience Hunters and we've been searching the UK, Europe and beyond for amazing gift experiences since 1999. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too!

Since 1999, the team of Golden Moments Experience Hunters have been searching UK, Europe and beyond for amazing gift experiences and activities. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too! Start a Live Chat now, we're always happy to help.